habji's Privacy Policy

1 Introduction and Purpose of This Policy

habji ("we", "our", "platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users ("you", "member"). This privacy policy describes how habji collects your personal information, how that information is used, who it may be shared with, and what steps we take to protect your information.

By using the habji website or creating an account, you will be considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform. This policy applies only to habji's own services.

2 What Information We Collect

habji may collect the following types of information from you for various purposes:

2.1 Information You Provide Directly

Information you provide when registering an account and using our services:

• Full name and date of birth (for age verification — services are provided only to members aged 21 and above)
• Email address and password
• Mobile number (for OTP verification and security alerts)
• National ID (NID) or passport information (for identity verification)
• bKash, Nagad, or Rocket account numbers and bank account details (for financial transactions)
• Address details (for identity verification if required)

2.2 Information Collected Automatically

Information collected automatically while you use habji:

• IP address and device identifier information
• Browser type, operating system, and device model
• Time of access to the platform, session duration, and page visit history
• Data collected through cookies and similar tracking technologies
• Game play history, betting activity, and transaction records

2.3 Information Received from Third Parties

In some cases, information may also be received from trusted third parties, such as identity verification agencies or payment processing partners.

3 Purpose of Using Your Information

habji uses the information we collect only for the following legitimate purposes:

• Account Management: To create, verify, and keep your account active.
• Service Delivery: To ensure gameplay, betting, financial transactions, and customer support.
• Security and Fraud Prevention: To verify the identity of authorized individuals and detect potentially fraudulent activity.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Communication: To send important updates, security alerts, and account-related notifications.
• Service Improvement: To analyze user experience and improve the quality of our platform and services.
• Responsible Gaming: To monitor your gaming activity and ensure responsible gaming.

4 Sharing and Disclosure of Information

habji may share your information with third parties in the following limited circumstances:

4.1 Service Partners

Trusted partner organizations that assist in operating our platform, such as payment gateways (related to bKash, Nagad, Rocket), identity verification agencies, and cybersecurity service providers. These partners will only receive the information necessary to perform their specific functions and are also bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose information to relevant authorities as part of a court order, government directive, or legal process.

4.3 Business Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred. However, in such cases we will notify members in advance.

4.4 Your Consent

Outside of the cases above, habji never shares your information with any other party without your explicit consent.

5 Our Security Measures to Protect Your Information

habji has adopted industry-standard technical and organizational security measures to protect your information:

• SSL Encryption: All data transfers are secured through SSL/TLS encryption.
• Data Encryption: Stored sensitive information (passwords, financial data) is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security has been added to accounts.
• Access Control: Only authorized personnel have access to the information they need.
• Regular Security Audits: Regular audits and penetration tests are conducted to identify system vulnerabilities.
• Firewall and Anti-Fraud System: Advanced technology is used to prevent unauthorized access and fraud.

6 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the habji website. Cookies are small text files stored in your browser.

6.1 Use of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your preferences (language, settings).
• Analytics Cookies: For analyzing platform usage and making improvements.

6.2 Cookie Control

You can reject or delete cookies by changing your browser settings. However, please note that disabling essential cookies may cause some habji services to not function properly.

7 Data Retention Period

habji retains your information only for as long as it is needed for the intended purpose or is required to be kept under legal obligations.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Information related to financial transactions is retained for a period determined by applicable law.
• Security Logs: Kept for a specified period for fraud prevention and dispute resolution.
• Marketing Data: Deleted immediately upon withdrawal of your consent.

Once the specified period has ended, information is securely deleted or anonymized so that you can no longer be identified.

8 Your Rights and Controls

habji believes you should have full control over your own information. For this reason, we provide you with the following rights:

8.1 Right to Access

You may request to know what information habji holds about you at any time and ask for a copy of it.

8.2 Right to Rectification

You have the full right to request correction if your information is inaccurate or incomplete.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this right may be limited in cases of legal obligations and ongoing disputes.

8.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing.

8.5 Right to Data Portability

In certain circumstances, you may request your information in a structured, machine-readable format.

9 Protection of Children and Minors

habji's services are for those aged 21 and above only. We do not knowingly collect personal information from minors. If we believe someone who is a minor has provided information, we will close that account and delete the collected information.

Parents or legal guardians who believe their child has provided information on our platform should contact us immediately.

10 Third-Party Links and Services

The habji platform may sometimes contain references to third-party services, such as payment gateways. These third parties have their own privacy policies and process information independently. We are not responsible for the data protection practices of these third parties.

During payment transactions, your financial information is processed directly through the relevant payment partner (bKash, Nagad, Rocket) and habji never stores card numbers or full PINs.

11 Policy Changes and Updates

habji may review and update this privacy policy from time to time. This policy may change due to service improvements, new legal obligations, or business changes.

• For significant changes, we will send a notification to your registered email address.
• The date of the change will be displayed at the top of this page as "Last Updated".
• If you continue to use habji after any changes, you will be considered to have accepted the new policy.
• If you object to any change, you may request that your account be closed.

12 Contact and Complaint Resolution

If you have any questions or concerns about this privacy policy or wish to exercise your rights, please contact us. Our privacy team will process your request as quickly as possible.

We take your privacy-related complaints seriously. Our team will make every effort to resolve your issue. Before contacting us, please read this policy carefully and have the relevant information ready, which will help us resolve your matter more quickly.