Frequently Asked Questions
Answers to all your questions about habji
From opening an account to withdrawing money via bKash, BPL betting to slot games — find detailed answers here about every aspect of playing at habji.
habji is a fully English-language online gaming platform for players in Bangladesh. New players often have many questions — how to open an account, how to deposit via bKash or Nagad, how long withdrawals take, what the bonus terms are, or how cricket betting works. On this page we have provided honest and detailed answers to all of those questions. Every answer is written in plain language so you can start playing with confidence.
Account and Registration
To open an account at habji, you need an active mobile number, a valid email address, and your full name. The registration process is fully in English and takes just a few minutes. Please note that habji is only for those aged 21 and above, so providing your correct date of birth is required.
No. According to habji's rules, only one account is allowed per person. Creating a second account using the same mobile number, email, or payment account is against the rules and may result in both accounts being closed. If you have an issue, contact us via live chat.
Use the "Forgot your password?" option on the habji login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. The whole process usually takes about 5 minutes. If you do not receive the code, let us know via 24/7 live chat support.
habji carries out account verification to ensure safe and responsible gaming. Identity confirmation may be required, especially for large withdrawal amounts. Verification can be completed easily by submitting a copy of your national ID card or passport. This process is for the security of your account.
Absolutely. The entire habji site is mobile-friendly. Log in to your account, play games, deposit, or withdraw easily from any Android or iOS browser. No separate app download is needed — everything is available right in your mobile browser.
Deposits and Withdrawals
Deposits from bKash to habji are usually instant — in most cases, the balance is added to your account within a few seconds to one minute. If there is a delay for any reason, contact live chat with your transaction reference number.
The minimum deposit amount at habji is ৳500 (by any method — bKash, Nagad, Rocket, or bank transfer). For withdrawals, the minimum amount is ৳1,000. Requests below this cannot be processed, so make sure your balance is sufficient before withdrawing.
Yes, both Nagad and Rocket are supported payment methods at habji. Just like bKash, you can deposit money quickly and securely using these methods. The minimum deposit amount is ৳500 for all methods. The steps for making a payment via Nagad or Rocket are clearly shown on the payment page after logging in.
Processing a withdrawal at habji generally takes 5 to 30 minutes. Bank transfers may take a bit longer at night or on bank holidays, but bKash and Nagad are always fast.
habji does not charge any deposit or withdrawal fees. However, your mobile banking service (bKash, Nagad, Rocket) or bank may apply their own transaction charges. Those charges vary according to the respective institution's policies. Contact your payment service for details.
For bank transfers, use the account details provided on habji's payment page. When making the transfer, include your habji username or account number as a reference, otherwise your balance may take longer to be credited. Sending a screenshot of the transfer receipt to live chat will speed up the process.
Games and How to Play
To bet on BPL or any cricket match at habji, go to the Cricket section, select the active match, and choose your preferred market (match winner, top batsman, total runs, etc.). Enter the amount on the bet slip and confirm. You can also bet in real time with the live betting option.
RTP, or "Return to Player," is the average percentage of total bets that a game returns to players over the long term. For example, a 96% RTP means that on average, ৳96 is returned for every ৳100 wagered over the long term — but this is not a guarantee for any specific session. All games on habji are sourced from certified providers (Pragmatic Play, PG Soft, JILI, Spribe) who ensure fair play.
Yes, habji's live casino section works fully in a mobile browser. Live table games from Ezugi and Evolution Gaming can be enjoyed in HD video on mobile. For a good experience, use a stable internet connection (4G or Wi-Fi).
Aviator by Spribe is a crash game where a multiplier increases as a plane flies. You need to cash out at any point before the plane "crashes" — the longer you wait, the higher the multiplier grows, but if it crashes, your entire bet is lost. It is a game of skill and timing.
habji only uses software from accredited game providers. These providers — such as Pragmatic Play, PG Soft, and JILI — are regularly audited by independent third-party auditors. Game outcomes are determined by a Random Number Generator (RNG), which is completely impartial. This ensures that fair play standards are maintained.
Bonuses and Promotions
New members at habji receive a 200% bonus on their first deposit, up to ৳10,000. That means if you deposit ৳5,000, you can start playing with a total of ৳15,000. The bonus is added automatically. However, a 20x wagering requirement must be met before the bonus funds can be withdrawn.
A 20x wagering requirement means you must place bets totaling the bonus amount multiplied by 20. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 in bets (which is a reasonably straightforward condition). These bets can be placed on any eligible game. Once the requirement is met, your winnings can be withdrawn.
habji's VIP program has three tiers: Bronze, Silver, and Gold. New members start at Bronze, which offers up to 0.3% weekly cashback. Based on regular play and activity, you can move up to Silver (0.7%) and Gold (1.0%). Additional benefits are added at each tier.
Yes, habji runs special promotions during various festivals and sporting events — such as Eid, BPL season, T20 World Cup, or IPL. These offers include extra bonuses, free bets, or cashback. Check the homepage or promotions page for the latest offers, or ask via live chat.
Yes, most bonuses at habji have a set validity period. If the wagering requirement is not met within the specified time after a welcome bonus is activated, the bonus may be cancelled. Read the terms and conditions of each offer carefully before accepting. Contact live chat for questions about time limits.
Security and Responsible Gaming
habji uses SSL encryption technology to keep all data secure. Your personal information, payment details, and account activity are protected by industry-standard cybersecurity. We never sell your information to third parties. See our privacy policy for more details.
Yes. habji is only for those aged 21 and above. Age is verified during account creation and registration by minors is strictly prohibited. If you believe a minor is using an account, notify our support team immediately.
habji takes responsible gaming very seriously. If you feel that gaming is having a negative impact on your life, visit our responsible gaming page. There you will find tools for setting deposit limits, self-exclusion, and more. Help is also available via 24/7 live chat. Gaming is for entertainment — play within your limits.
Yes, habji offers a self-exclusion feature. You can apply to temporarily close your account for a set period (such as 1 week, 1 month, or longer). This option is available on habji's responsible gaming page or via live chat.
habji's customer support is available 24 hours a day, 7 days a week. Live chat responses are generally very quick. You can also contact us by email: [email protected]. We operate on BST (UTC+6).
If you see an unfamiliar or suspicious transaction in your account, contact habji live chat immediately and request a temporary account lock. Also change your password and keep your mobile banking PIN secure. Our security team will investigate promptly.
Still have questions?
Our support team is always ready. Write to us on live chat or send an email — you will get a response as quickly as possible.
Chat with us on live chat
24/7 Support — in English — BST (UTC+6)